My husband and I have been with Connell Insurance for 7 years. The customer service is outstanding. We deal with Jacqueline who continually looks our for out best interest and searches for the best coverage at the best price. I really appreciate the availability of Jacqueline and the rest of the staff, a simple phone call or email and my questions or concerns are addressed immediately. Connell Insurance Agency deserves a 5 star rating!
Karen Olocco , Palo Alto
We have had the pleasure of working with Connell Insurance Agency for almost 20 years. Al’s comprehensive knowledge, coupled with the level of customer care and attention we have received from his staff is second to none. We would highly recommend them as a family or business partner for life.
Larry and Jody Gandelman, San Mateo
Over the last 25 years we have been extremely happy with the personal attention we have received from and his fantastic staff. We are a Farmers C.O.D. collision repair facility and Connell Insurance Agency has written all of our policies through the years.  It brings me great pleasure to know these wonderful folks. I would personally recommend these guys for all of your insurance needs. They are gracious, professional folks who really care.  Keep up the good work.
Eric Pennington, Eric Pennington Auto Body and Paint
I’ve been doing business with Connell Insurance Agency for many years and have always found everyone I’ve dealt with to be incredibly helpful and also very kind and patient with my lack of knowledge on the subject. I’ve most recently spoken with Ronni and Danice and both could not have been more helpful and professional. It’s great to find a company worth five stars!
Mary A., Palo Alto
I have worked with Al and his staff for several years for both my personal and business insurance. They have provided me with outstanding customer service and are extremely responsive anytime I contact them. They have helped me over the years to tailor my coverage to my needs as they have changed to be sure I have the protection that best suits my situation. As a businessman I appreciate their professionalism & expertise. As a consumer for personal insurance, I appreciate their attitude and willingness to make my insurance a simple stress free experience.
Gregory Off, Off Base Productions
Our family has had policies with Connell for over twenty years. I can’t say enough good things about them. The service has been impeccable since day one. Everyone I have worked with has gone above and beyond!

For the past few years I’ve been working primarily with Jacqueline. She is extremely responsive and although I feel like a pest sometimes she always sincerely ensures me that she is happy to help. I feel like she’s really looking out for us. Erik is awesome too!

Sandra W., San Mateo, CA